Explore our customized leadership programs designed for A/E/C firms
Get Set Up for Success In Top Tier Communicator
LIVE 4-hour training over two days
$997 per person
Enroll 5 people, save $1,000
(Two, live group classes - 11 AM - 1:00 PM Eastern)
Real-time learning + coaching for your top talent to lead interviews, own the room, and win work.
✅ This format delivers fast, measurable ROI for firms wanting to capture more pursuits.
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Articulating expertise with confidence
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Breaking down complex data for non-tech people
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Engaging prospects with curiosity + storytelling
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Improving collaboration without conflicts
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Elevating productivity with realistic expectations
At the end of the course, your team will have high-levels of confidence with repeatable communication skills that elevate collaboration, client impact, + business outcomes.
These are today's tools — often delivering returns of 5,000% or more on projects worth millions!
All programs include additional Quick Clip Resource Videos, custom 3-step action plans, CE credits, certificates, 30-day access, + workbooks.
Sign Up For Top Tier Communicator
LET ME ASK YOU
How much time + money are you losing in confusing shortlisted interviews?
Are you frustrated with:
- Doers missing key points because they don't prepare enough?
- Teams investing too much time on RFPs that don’t close?
- Leaders who lack networking + storytelling skills to creatively connect with prospects?
With 26 years' experience in A/E/C Training, I know it's hard to see tech-proficient people who can't share their expertise.
There’s nothing worse than watching a pursuit go sideways when your teams:
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Fail to identify what's truly important to prospects + clients
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Have misunderstandings in shortlisted interviews (goodbye to credibility + repeat business)
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Lack people skills and misread the room
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Struggle with client communication + breaking down complex data
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Waste time asking the wrong questions - or miss little things that differentiate your firm
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Want to grow + add profits but don't know how to talk about company values
“Truly transformative! Susan’s engaging and enlightening approach is a blending of practical tips, communication techniques, and human behavior.
Invaluable and a must for anyone looking to make a bigger and bolder impact on their professional life!”
- Prachi Jain, Senior Marketing Specialist, IEEE- Women in Engineering
IMAGINE
If everyone in your firm had:
- Deep listening skills to prevent costly guessing
- Proper preparation + persuasive techniques that build influence
- Relevant stories + introductions for successful networking
A/E/C Pros Know How to Build a Room.
Now, They Can READ a Room and Help Grow Business!
“Unparalleled industry expertise that is transformative, practical, and engaging. Susan exceeded our expectations.”
- Natalie Bugg, Associate, Director of Marketing, H&H Engineering
Heather Blazi
Principal, Marketing, Pfluger Architects
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We closed three of three interviews when we started working with Susan. And we continue to keep improving.
Susan has been an incredible coach and sounding board.
She guides us to effectively communicate our expertise. Somehow, each week’s lesson aligned with what we're working on or needed to hear.
Lisa Kimmel
Marketing + Proposals, Weitz Construction/SMPS
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Susan's business development and communication training at our SMPS regional conference was fantastic!
In the month since Susan’s program, my firm secured a $70 million project we had been pursuing!
Her emphasis on slowing down and listening to build trust and relationships is helping us make the most of our conversations.
Susan empowers you to proactively stand out as a subject matter expert to help your firm grow.
I’m happy to recommend Susan as a speaker and coach!
Ardith Rademacher
Construction Recruiter
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I was in the most uncomfortable place and had to rethink my communication
style.
Now I show up confident and energized.
The biggest breakthroughs have been in how I ask questions and build relationships.
I've been using the tools Susan gave me for 9 years.
My business has grown in ways I could never have imagined. There is no going back!
Garrett McCullough
President, SMPS San Antonio
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Susan's presentation to SMPS – San Antonio on closing short list interviews was a game-changer.
Her expertise provided
transformative communication principles for marketers and business developers to implement within their firms.
Her insights will undoubtedly lead to new levels of success in engaging clients and closing deals.
Wesley Benn
Founder/Chairman, Digital Built Environment Institute
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Susan delivered our conference keynote and I highly recommend her. She understands the soft skills needed to advance careers and lives.
Susan talks about Return on Connection. She showed us how to articulate messages and change how we work. Attendees haven't heard these concepts in such a clear and valuable way. We'll be working with Susan on an ongoing basis!
Nancy Ostin, CAE
Director, IEEE-HKN
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Susan Young's session, ‘Amplify Your Online Presence to Build Your Confidence, Credibility, and Career,’ was a highlight of our 2023 Pathways to Industry Conference.
Susan is an excellent speaker and has provided actionable and powerful advice on how to show up and speak up for new graduates and emerging leaders! We had great feedback and look forward to having her at a future event.