Processes and procedures.
A/E/C firms have long been hot on operations.
What happens, though, when senior leaders teach new hires inefficient methods?
😵💫The cost of doing business like this is mind-boggling.😵💫
Productivity, morale, lost bids, and the labor shortage, to name a few.
Senior management must know how to train and onboard new hires in new ways.
👉Are you showing people how you scramble to prepare for a short-listed meeting the day before?
👉Do you confide that you don't know who will be in the room?
👉Does your team know when to speak and what to share?
👉Are they sharp and paying close attention to each other and the decision-makers?
I spoke recently at my local SMPS chapter on this topic.
The business development leaders unanimously agree:
They need (and want) to learn new communication and selling strategies, such as:
These tools ensure that teams are well-prepared, concise, and confident.
👀Senior management can't teach strategic communication and selling that they themselves don't know.
Continuing to pass along antiquated processes is very costly in business.
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