There is a difference between following the “stay on message” rule and answering a specific and clear question posed by a prospect or client.
๐ฏKnow the difference and how to navigate these situations.
They are significant factors; not just communication nuances.
Your responses can influence, persuade, and build trust in A/E/C meetings.
Or destroy your credibility and revenue. ๐ฎ
We see it all the time in political debates.
Don’t allow your communication strategies to backfire.
๐Sticking to talking points to stay on message shows you're not paying attention.
๐It shows you're not listening and thinking on your feet.
๐It shows a lack of creativity and critical thinking skills.
๐It shows an agenda that others probably don't want to hear in that given moment.
Others appreciate when we connect and communicate like human beings, not scripts, templates, or talking points.
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