Most entrepreneurs enjoy a flood of ideas, creativity and a-ha moments.

How do you explain your idea to someone else, especially a busy reporter or online influencer who receives irrelevant email and phone pitches daily?

Here’s the secret: Take out your business card. Write your idea on the back of your card. If it doesn’t fit, rip it up and throw it out. Nobody is going to understand it if it’s not clear, concise and compelling.

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The “business card” approach is how you have to think of your pitches to reporters and online influencers. When emailing a pitch, for example, all you have is a few words in the subject line to grab someone’s attention.

The subject line must be a magical combination of just the right words…and in the right order. You’ll have to practice and edit. Being clear—and brief...

Chances are, you’re getting your business story—and marketing copy—all wrong. Don’t worry; you’ve got plenty of company, myself included.

Listening to a presentation by Donald Miller, author of the best-selling book “StoryBrand,” I was laughing—and cringing. The focus of Miller’s talk was clarity around how we present our offerings (products and services) to prospects.

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Here are 10 gems from Miller’s keynote at the EntreLeadership Summit. The final one is a video clip (above) from my follow-up interview with Miller.

1. On knowing your place: “Your brand is not the hero. Your customer is the hero.”

2. On helping your customers survive: “Everything humans think about is about survival. Associate your products and services with your customer’s survival, or...