Susan Young's
Amplify Blog

 

 

 

The Human Factor in A/E/C Communication is Timeless

It’s just a fad. 

That’s what people and business analysts said 20 years ago when social media started to take off. 

None of us has a crystal ball around how we’ll interact, connect, and communicate in the next 20 years. 

That’s why it’s so freakin’ important NOT to leave behind the timeless forms of human-to-human communication:

-Being curious 


-Giving others the gift of your attention 


-Asking meaningful questions and genuinely listening 


-Using stories to connect emotionally with people 


-Developing charisma so others feel comfortable around you

It’s impossible to replace these five qualities with technology. They certainly aren’t fads

It is absolutely possible to learn these skills and live a more fulfilling life—at work and home. 

Reach out if you want to finetune your communication, leadership, and business relationships. 

A/E/C teams that want to help grow firms and their careers need...

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Developing Employees Requires Engaging Them

Almost everyone in A/E/C is on a leadership and succession planning kick.

Employee acquisition and retention in our ongoing labor shortage poses unique challenges.

Interestingly, the challenges all circle back to communication.

YOUR communication.

We're often quick to pass the buck to our post-COVID world.

Or to Gen Z and their phone addictions.

Or to TikTok influencers and goofball memes.

Look, no one is to "blame" for the industry's struggles with interpersonal communication.

It's time to take ownership of our collective responsibility so we can all do better.

Like a drone, business and personal growth requires us to see the big picture.

This framework will get you started:

  • Exploring: Thousands of years ago, curious cave dwellers went on daily quests to find food. The word "quest" is the root of questions.

Are you asking yourself the right questions to uncover the root of what your team really needs? 

Are conversations and meetings nourishing and...

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