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Shifting gears for today's post.Â
I usually write about business communication.
Since most of us in the US wonât be working on Thanksgiving, weâll have to communicate with relatives and friends.
Damn, it may be easier to go to work!đ
Here are 15 quick tips to help make your day festive and enjoyable.
Bookmark this post, as it will come in handy for the entire holiday season!đ
1. Forget previous holidays, discussions, disagreements, and conversations. Go in with a clean slate and an open mind that you will have a fabulous and relaxing day.
2. Close your mouth. Not every comment or question requires an answer. Silence and a smile are powerful. In other words, bite your tongue. This leads me toâŚ
3. Use the phrase, âIsnât that interesting?â If Uncle GrouchAF drops some off-color remarks, recite these three magical words. âIsnât that interesting?â neutralizes most conversations. This phrase is a verbal dead-end. đˇSay it, smile, and be quiet.Â
4. Make everyone feel special. This mea...
User-Generated Content, or UGC, is a fun and interactive way to gain visibility and engagement online. Â
Savvy marketers include UGC as part of their online strategy.
It's super-effective on Instagram when you...
User-generated content is also fun.
UGC invites subscribers and followers to send in pictures (or enter a contest) based on a theme or "news of the day."
It's a strategy that's long been used in television news. These days, foodies, clothing brands, sports and other visual brands are tapping UGC, too. Â
Here's an easy example: There's a snowstorm and a TV news anchor encourages viewers to send in their cutest snow picture of their pets.
The station selects "winners" and showcases them with the owner's name or social media handle. The "winners" â the public â create an organic buzz by raving on social media (word-of-mouth marketing) how Fluffy made the news.
The public is gat...
Hundreds of people over the years have asked me why reporters and podcasters are so dang hard to reach.
Why are they grumpy, uninterested and non-responsive?
Hereâs the secret:
Ninety-five percent of the pitches and âgreat story ideasâ that are sent are irrelevant. They aren't newsworthy. They aren't valuable and âworthyâ of an audienceâs attention and interest.
It's that simple.
I was a radio news reporter and on-air anchor. I received thousands of pitches during my 10-year career in newsrooms in New Jersey and New York.
I decided what was newsworthy. I was the gatekeeper.
My audience depended on my sound judgement to share important, compelling and interesting stories that affected them. The same is true today with reportersâand podcasters. They want subject matter expertsâpeople like YOU! Â
So, are you relevant to their audience???Â
Just a Lil' Tweak
One of my...
Most entrepreneurs enjoy a flood of ideas, creativity and a-ha moments.
How do you explain your idea to someone else, especially a busy reporter or online influencer who receives irrelevant email and phone pitches daily?
Hereâs the secret: Take out your business card. Write your idea on the back of your card. If it doesnât fit, rip it up and throw it out. Nobody is going to understand it if itâs not clear, concise and compelling.
The âbusiness cardâ approach is how you have to think of your pitches to reporters and online influencers. When emailing a pitch, for example, all you have is a few words in the subject line to grab someoneâs attention.
The subject line must be a magical combination of just the right wordsâŚand in the right order. Youâll have to practice and edit. Being clearâand briefâare critical when trying to get publicity to grow your influence and bus...
âIf you want to attract media attention, think like a reporter.â
Itâs something many professionals who want to be more visible must learn. But what does it mean? How do reporters think? And why do you need to be privy to this information?
You canât effectively pitch stories to anyone in traditional or social media if you donât understand how their minds operate.
How do journalists, bloggers and podcasters decide what is newsworthy and what gets tossed?
I was a news reporter. Please, allow me to share these five common rookie mistakes small business owners should avoid when looking for publicity:
Rookie Mistake #1. I can sell my products and services with an article, post or interview. Itâs all about me! When pitching a self-serving story that fails to connect with a specific audience, youâre missing an opportunity to become a trusted and credible resource.
If you want to...
In a perfect world, we could put a pushpin on a calendar date and plan out days, weeks and months of special events, announcements, contests and news to share. Wow, an entire road map of content, blog topics and email promos. It would work out just fabulously.
[RELATED: To continue learning about communicating with confidence and clarity, join Communication Nation on Facebook.]Â
Of course, anyone who has walked the planet for a few decades knows that social mediaâand breaking newsâcan quickly push our best-laid plans out the window. If the TV interview youâve been working on for weeks has arrived but thereâs a major earthquake in California, your big moment might be rescheduledâor axed. Thatâs why youâand your editorial calendarâmust be flexible.
First Things First
Though content planning can bring challenges, savvy professionals still keep a framework in place. Â
Templates that allow you to easily trackâand updateâcontent distribution are crucial. There are hundreds of freebie o...
"This kind of thing never happens here."
How many times have you seen and heard that line in the midst of a breaking news story?
Business leaders who think a publicity crisis is "for someone else" are likely to get caught short when something unexpected happens. Hopefully it won't be a massive incident that the networks cover. Still, we must be realistic because a local story can negatively impact your brand reputation, hiring and revenue for years to come.
If a plane or truck crashes into your building, you may find yourself scrambling to craft a statement or press release. A white-collar crime or violent incident can also attract unwanted media attention.Â
The following 10 points will help you be proactive when dealing with reporters and the public.   Â
1. Have a crisis management plan in place and update it once a quarter. This includes assigning a designa...
Austin, Texas was the backdrop for the Public Relations Society of Americasâ International Conference #PRSAICON2018.
Whatâs on the mind of PR pros these days?
The theme: Convergence and Communication covered a range of topics including conflicts, creativity and client relationships. Crunching numbers (data and measurement) was a hot topic as well.
The three-day event was packed with dozens of workshops, networking and impressive keynotes. Though I was one of the presenters, my greatest joy was sitting in the audience listening and learning from such knowledgeable and interesting peers.
Weâre at a time in history when the media has become the scapegoat for what some claim is âfake news.â Others are attempting to clarify the obscured lines between trained journalists and the media. The conversations remain more important than ever. If we think for a moment that we are in âj...
Content often confuses non-writers. However, it doesnât have to be an energy drain.
Content also has the power to grow your community. And regular posts that are valuable and timely keep you in front of your community. Content grows your tribe. It grows your business and moves you closer to achieving your professional and personal goals.
Letâs get past the confusion and angst that countless business owners endure when trying to generate ideas. Letâs make things easy. Remember, even seasoned marketers and bloggers get stuck occasionally.
[DOWNLOAD FREE CHEAT SHEET: 99 WAYS TO IMPROVE YOUR COMMUNICATION]
No one expects you to be a professional writer so take the pressure off of yourself! You have plenty of knowledge hat potential customers need and want from you. All we have to do is get it out of your headâŚI promise it wonât hurt!
1. Write a âTop 10â post. Listen in on a webinar that features...
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