Yes, physical safety and mental health must always be top priorities in our industry.
There's a different kind of safety that firms often overlook: Psychological safety.
It's an essential form of communication.
Psychological safety means that staff feel comfortable and safe in expressing their emotions, using their voices, and sharing concerns — without judgment or repercussions.
➡️It directly impacts emotional well-being, talent retention, performance, and job dissatisfaction.
When leaders in my training programs are unsure of this practice, I worry.
Are your emerging leaders and executives using psychological safety practices to support staff?
New project managers are watching you.
What are you showing them?
In every meeting, on every jobsite, and during every project handoff, your emerging leaders are quietly taking notes.
They may not speak up yet.
But they are watching how you...
✅Communicate under pressure
✅Handle mistakes
✅Give direction
✅Treat others
Your actions become their playbook.
🧨Here's the truth about A/E/C: Strong communication and visible ownership are non-negotiable.
It's not only about what you say—it's how you lead through words, tone, clarity, and follow-up.
If experienced leaders model sarcasm, vague directions, or avoid responsibility, younger project managers are likely to do the same—and think it's acceptable when it's not.
Your communication and the leadership culture of your firm come down to this:
🗝️You lead by example, not memos and long meetings.
Train your next-level leaders today so that they don't mirror outdated and bad habits.
Communication tip:
If your team is hesitating to say what everyone is privately thinking, you have a communication gap.
You may—or may not realize it.
👉Avoiding uncomfortable truths—with internal staff or prospects—doesn’t help your firm's credibility.
It erodes trust, performance, and your bottom line.
This isn’t about publicly calling someone out or embarrassing them.
It’s about creating a culture with psychological safety to calmly address real issues with professionalism and respect.
➡️Here’s a common example in A/E/C:
You have a charismatic project leader or superintendent who dominates conversations and shortlisted interviews.
They’re likable… outgoing… the “life of the party.”
But here’s what no one’s saying to their face:
📈Their long-winded stories and off-topic comments derail important discussions—especially with prospects.
What feels like small talk to them feels like wasted time to others. 😮
The challenge is that this individual doesn't know how to read the room and reel themselves i...
Risk mitigation and workplace silos go hand-in-hand.
Communication, seller-doer challenges, and confidence.
To achieve greater success in the A/E/C industry, a new poll says firms must overcome these three obstacles, beginning with communication.
➡️Nearly 40 percent of respondents said unasked questions hold teams back in sales meetings.
➡️More than 25 percent cite rushing through conversations as a significant challenge.
Are you working on the right problem?
In A/E/C, this could mean focusing on the most pressing client needs or more profitable projects.
Reach out if you want to transform your teams' communication so you can capture more pursuits, improve productivity, and build trust.
Clear communication is essential in A/E/C to ensure alignment, reduce costly misunderstandings, and keep complex projects on track.
Which side is your team on?
It's empowering when you speak or prepare successful RFPs, and you know you nailed the message.⬅️
🧨A/E/C pros feel confident and self-assured with effective communication.
It may not be your strength right now.
The good news is that you can learn interpersonal and collaborative communication techniques.
It's just part of what we teach in our Top Tier Communicator Training.
There's a sense of urgency around effective communication because firms are losing millions to competitors every day.
Top Tier Communicator gives teams the confidence and repeatable skills to win more bids and build deeper relationships.
Scroll through the testimonials and details and save your seats for the April, May, or June courses.
Strengthening your communication skills doesn't have to be complicated or time-consuming.
In the chaotic world of A/E/C, on-demand learning helps you combat burnout and stress.
That's why we've opened our curated Communication Vault to the public!
🧨Now you can access the timeless tips, processes, and strategies I share in my Amplify programs whenever you need support and tools.
🔐 The key to the Communication Vault is here! 🔐
So if you're wanting to:
🔷Enhance your body language in shortlisted meetings
🔷Improve small talk when networking
🔷Be seen as a trusted subject matter expert...
…the Communication Vault has all the tools you need to be engaging and self-assured.
🎯We're always adding fresh content, too: short video clips, webinars, worksheets, and guides to uplevel your communication and boost your confidence.🎯
There's a rampant fear of public speaking in A/E/C.
👀Here's the real cold hard truth about this.
You say you're afraid or nervous about speaking up.
But, it's not the talking part that brings anxiety.
👉👉The underlying issue is you don't trust yourself.
You say you don't feel confident even though you know the material inside and out.
It's about facing your truth about the deeper issue of self-doubt and trust.
I see it every day with coaching clients and in my group programs.
A/E/C pros who are willing to commit to becoming better communicators quickly lose their fear of public speaking.
They actually enjoy engaging with others (and generating business.)
👉It's an inside job.
Transform your negative self-talk first to gain confidence and begin to trust yourself at a deep core level.
Your self-inflicted fear of public speaking will subside.
Then, you'll grow connections, opportunities, and profits.🎯
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