Susan Young's
Amplify Blog

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The Instant Way to Connect and Communicate That You Probably Don't Know

Ever feel like you're "talking past" someone?

It's super frustrating.

It's like you're speaking Spanish, and they're speaking French.šŸ˜§

Of course, there is confusion and misunderstanding!

Uncertainty runs rampant in A/E/C because most people aren't aware of our three main communication modalities.

It's important to know YOUR preferred style of communicating.

šŸ‘‰šŸ‘‰But to grow profits and trust, it's vital to identify other peoples' preferences.

Then, you'llĀ feel more self-assuredĀ because you speak the same language.Ā 

There is less stress and fewer mixups.Ā 

How do youĀ get on the same page as your prospects, clients, and colleagues?

We drop subtle clues and cues about our preferred communication method in every interaction.

Knowing how to pick up the clues makes it easy to bridge communication gaps. šŸŒ‰

You'll confidently resolve conflicts when they arise.

This singleĀ transformational skillĀ skyrocketed my business 25 years ago.Ā I use it every day.Ā 

Once you k

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The Human Factor in A/E/C Communication is Timeless

Itā€™s just a fad.Ā 

Thatā€™s what people and business analysts said 20 years ago when social media started to take off.Ā 

None of us has a crystal ball around how weā€™ll interact, connect, and communicate in the next 20 years.Ā 

Thatā€™s why itā€™s so freakinā€™ important NOT to leave behind the timeless forms of human-to-human communication:

-Being curiousĀ 


-Giving others the gift of your attentionĀ 


-Asking meaningful questions and genuinely listeningĀ 


-Using stories to connect emotionally with peopleĀ 


-Developing charisma so others feel comfortable around you

Itā€™s impossible to replace these five qualities with technology. They certainly arenā€™t fadsšŸ’Æ

It is šŸ”·absolutely possible šŸ”· to learn these skills and live a more fulfilling lifeā€”at work and home.Ā 

šŸ’„Reach out if you want to finetune your communication, leadership, and business relationships.Ā 

A/E/C teams that want to help grow firms and their careers need this now more than ever.Ā 

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Creating Your A/E/C Succession Plan with Captain Obvious

From our file marked: Watch the Gap.Ā 

C-suite executives in A/E/C know the value of intellectual property.Ā 

A generation of top execs worry about passing the torch when they retire.Ā šŸ‘ˆ

It's overwhelming to think about gathering data on culture, history, finances, values, and projects.Ā 

All are critical to succession planning. āœ…

But few, if any, talk about the colossal gap.Ā Ā 

Set aside data andĀ bid packagesĀ for a sec. (Don't twitch šŸ˜Ž)

What will the knowledge transfer look like without dizzying pie charts and spreadsheets?Ā šŸ“ˆšŸ“ŠĀ 

AEC succession planning andĀ business communicationĀ are markedly different post-COVID.

Our next generation of leaders expects emotional connections as well as data.Ā Ā 

šŸŽÆIntellectual property = storytelling.šŸŽÆ And wisdom.Ā 

If succession planning is on your mind as 2023 winds down, be sure you know how to transfer your knowledge through stories:

After all, isn't busin...

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Tired of Low Productivity and Miscommunication? Do This.

Work with a sense of urgency.

High achievers do it all the time.Ā 

What about having a sense of urgency to improve communication skills?Ā 

Not technology tools. I'm talking about interpersonal relationships.Ā 

There's been a flurry of posts and infographics about communication in today's workplace.

The suggestions include:Ā 

  • Don't complain
  • Be assertive and empatheticĀ 
  • Be a team playerĀ 

These recommendations are covered in cobwebs and dust.Ā 

šŸ¤ŖHello, 2023.Ā 

Too many industries work with a sense of urgency around technology and equipment.

But problems arise when human communication is not a priority.Ā Ā 

Most employees don't know the new brain science and psychology behind our communication.Ā 

Yes, there are legit concerns about people skills.Ā 

First, though, we must haveĀ high levels of self-awareness.Ā 

Internal communication and narratives have to shift. As you clear out limiting beliefs, interacting with others is much easier.Ā 

Deep listening (not active listening) is an e...

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