Susan Young's
Amplify Blog

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Improving Productivity and Communication in Meetings

Understanding brain science gives you aĀ competitive advantageĀ in internal meetings and shortlisted interviews.

A/E/C pros are left-brain analytical thinkers who thrive on processes.Ā 

Incorporating right-brain emotional thinking can enhance engagement and simplify tasks.šŸŽÆ

In a new workshop I delivered for the Society for Marketing Professional Services,Ā SMPS, we covered Neurolinguistic Programming (NLP).Ā 

Seasoned leaders discovered how thisĀ business and communications methodology can save time and valuable resources.

Also, implementing these strategies can help reduce frustration levels within internal teams.

Unnecessary and unorganized meetings are among the top complaints in ourĀ group coaching and training.šŸ˜®

Here are five crucial takeaways for improving meetings and communication:

  1. Share the agenda in advance.
  2. Follow your allotted schedule and respect other people's time. A 30-minute meeting that spirals into 90 minutes can be infuriating.
  3. Invite only essential people.
  4. Pa
  5. ...
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4 Essentials to Sharing an Impactful Business Story in A/E/C

 

Stories connect us as human beings.

A/E/C leaders know the value of relationships and connections that build business.

Why do so few of you use the power of storytelling in business development presentations?

Most people are uncertain about what story to share and how to make it relevant to prospects.Ā 

The key is in this 40-second clip (above) from a podcast interview withĀ Evan Troxel, NCARB.

Ā 

šŸ§ØThe full video episode is here.

šŸ§ØClick here to access the audio file.

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Competitors Have Solutions to Your AEC Communication Woes

Pulling together resources from different A/E/C offices and people was the theme of a CEO Roundtable I led yesterday.Ā 

Each of the six attendees came in cold.

They didn't know who else was participating. Several are competitors.

They warmed up quickly.šŸ‘

I facilitated the free communication session for one reason.

There are pressingĀ communication and leadership issuesĀ impacting the entire industry.

Leaders opened their hearts and minds to their peers about:

  • MentoringĀ staff AND getting work done
  • Attracting and retaining younger talent for the firms' future
  • Communicating effectively to build a positive culture
  • Teaching tech staffĀ engaging ways to share processesĀ in interviews

Each person brought a single question or challenge to pose to the group.

šŸŽ†And each one was eager to be a resource.Ā šŸŽ†

Creative solutions, success tips, and outside support brought fulfillment, individually and collectively.šŸ˜‚

Today, I celebrate these fearlessĀ architects, engineers, and construction le...

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How Many Questions Do You Ask in Shortlisted Meetings?

You don't have to ask more questions to close more A/E/C projects.

You have to ask better questions. šŸŽ†

How you gather information during a presentation willĀ differentiate your firmĀ in shortlist interviews.

šŸ˜®Oh, and don't forget to listen to the responses.šŸ˜®

Quality questions bring quality information.

They also result inĀ higher-level conversations and trust.

And more clients.šŸŽÆ

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Crushing Sales Presentations Requires This 1 Thing

Forget the kitchen sink.Ā 

Prospects want essential and compelling data.Ā 

And a story to make the (dry) data come alive.

YouĀ prepare with your Business Development teamĀ DAYS ahead of your shortlisted interview. Maybe even a week (gasp!)Ā 

Scrambling to prepare hours before your meeting won't work well.Ā šŸ˜µšŸ’«

There's too much on the line. Ā 

And you never, ever "wing" any part ofĀ your A/E/C presentation.Ā 

  • You and your colleagues know who will speak and what they'll say.Ā 
  • You have a point person who can course-correct when prospects look bored or confused. #Readtheroom
  • You value the preparation process so that you boldly show up and win trust and new projects.Ā 

Strong communicatorsĀ give themselves the space and grace necessary to succeed.šŸ’Ŗ

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3 Easy Body Language Tips to Sharpen Your Communication

 

Are your teeth visible in your profile pictures online?Ā 

This is not a trick question, it's quite important in how people perceive you.Ā And how you communicate.

I share a tip on why...or why not...you should show your teeth in pictures. Especially in professional headshots and branded pix.Ā 

Click the 3-minute video above for the details.Ā 

Plus...I've included something fun for you aboutĀ whyĀ body language is critical in our communication. šŸ˜‚šŸ˜‚

Are you smiling with your teeth showing in your pictures?Ā Comment below!

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How Our Internal Stories Slow Sales

I am LOVING my amazing client who brought in more money in Q4 of 2021 than all 3 previous quarters combined!Ā 

Yep, John Woods beat a big competitor in the employee health benefits field.

The contract was worth $61,000.

Ā Here's the kicker: John had his best yearā€”during the Pandemic! (Most of my other clients have as well šŸ˜‚šŸ˜‚)

Ā How did this banner year happen when John's marketing was inconsistent and paid ads didn't convert?Ā Ā 

Ā John says the results **finally** showed upā€¦WHEN HE SHOWED UP, for himself. He made a commitment to private coaching with me.Ā 

Ā And I immediately nailed John's real issue.

Ā It had ZILCH to do with marketing.Ā 

Ā John had to clear out the blocks around his internal story and self-worth.

Ā John had never heard this from other coaches or consultants.Ā 

He had to love his story --and himself--so decision-makers could appreciate his value and approach--and hire him.Ā 

Ā šŸ“¢ Bottom line: If you don't love your story and believe in yourself, no one else will.

Ā Like ...

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You Don't Need Media to be Wildly Successful. You Need This...

Thereā€™s 1 thing I despise about people in public relations and the online marketing space.Ā 

You know, the cutesy 30-somethings who brag about pulling in 7 figures while bopping around in Barcelona.Ā 

They can land you bigtime interviews with Oprah, Dr. Phil, and Grant Cardone.

{EXPERIENCED ENTREPRENEURS + COACHES: BECOMEĀ THEĀ Ā LEADER IN YOUR NICHE SO THAT YOU HAVE MORE RESPECT, CLIENTS, + IMPACT! FREE LIVE MASTERCLASS JAN. 20. CLICK TO SAVE YOUR SEAT!}

But thereā€™s a catch.

They deliver sound bites and temporary confidence for your 15 minutes of fame.Ā 

Temporary doesnā€™t cut it for experienced, savvy entrepreneurs. šŸ˜’

Look, I started my business as a media relations and PR company in 2000.

I spoon-fed clients pithy soundbites so they'd feel confident and credible during interviews.Ā 

ā–¶ā–¶And hereā€™s what I know 1,000% that you may not realize.Ā 

Media attention rarely brings lasting success or self-assuredness.

It doesn't have staying power because it's external.Ā 

When entreprene...

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How the Ruthless Streets Created a Poet

On Monday night, a young man who calls himself an ā€œunsigned artistā€ on Clubhouse was in a room (similar to a chat) with me and 250 others.

The topic was speaking with confidence.Ā 

The man raised his hand, asking for feedback on a poem about the ruthless streets and people heā€™s known all his life. Ā 

Clubhouse is an audio-only app, so everyone in the room could only hear this manā€™s voice.

A deep baritone enveloped with the thickness of the streets.Ā 

His avatar was a logo; we had no idea what he looked like. Ā 

We went merely by the sound of his voice, his mumbled words, his quick cadence.

It was nearly impossible to understand his words.

He raced awkwardly through his poem and asked for feedback.

HeĀ apologized for sounding ā€œso ghetto."

One of the moderators on stage with me asked him respectfully to slow down, enunciate and recite the poem again.šŸŽ¤

He did. Ā 

The feedback came in heaps of praise and love for this young man who talked about why heā€™s so unsureā€”even embarrassedā€”abo...

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Why You Must Surround Yourself with Smart People

Leaders are not supposed to know everything.

Plain and simple.

People everywhereā€”whether they are entrepreneurs, stay-at-home parents or retiredā€”most often succeed when they are willing to ask for help.

They are smart about their strengths and weaknesses.Ā 

{Untangle Your Words and Share Your Story. Learn the Story Magnets Method. Save Now for New Class- Starts Jan. 4th! Click Here for Details!}Ā 

Like many entrepreneurs, I used to think that asking for help or admitting you donā€™t know something was a sign of weakness. But a few years into my entrepreneurial journey, I began thinking about delegation as a sign of humility; of being a human being.Ā 

You just can't know everything.

No one does. And no one ever will.

Leaders appreciate and respect what they knowā€”and donā€™t know.

They donā€™t see themselves as incompetent. They take a different approach by knowing they don't have to know everything.

Instead, successful folks look for people who have experience in what they lack or don'...

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